Customer Support
14 tools
01.ChatwootVERIFIED24
Open-source, AI-powered customer support platform with omnichannel messaging, live chat, and built-in AI assistant for GTM teams.
02.TidioVERIFIED23
AI-powered customer service platform with live chat, chatbots, help desk, and ticketing for automated support conversations.
03.Help ScoutVERIFIED21
Customer support platform with shared inbox, AI assistant, live chat, and help center tools for scaling support conversations.
04.YourGPT23
AI agent platform for automating customer support, sales, and operations with multi-channel chatbots and voice AI powered by multiple LLMs.
05.Front24
AI-powered customer service platform with shared inboxes, omnichannel support, and cross-team collaboration for complex support operations.
06.Dialpad24
AI-powered contact center and business communications platform with agentic AI for autonomous customer service resolution and omnichannel support.
07.Kustomer24
AI-native customer experience platform with unified CRM, omnichannel messaging, and intelligent automation for support teams.
08.Plain21
Modern customer support tool built for B2B SaaS with a beautiful UI, API-first design, Linear integration, and support tied directly to customer data.
09.Crisp26
All-in-one customer support platform with live chat, chatbot, shared inbox, knowledge base, and CRM — great value compared to Intercom for small teams.
10.Kayako22
AI-powered help desk platform that automates ticket triage, resolution, and routing to scale support without adding headcount.
11.Zendesk26
Enterprise customer service platform with ticketing, help center, live chat, and phone support — powerful but often overkill and pricey for startups.
12.Gladly20
Customer experience AI platform that automates support conversations while maintaining personalized, channel-agnostic customer relationships to drive lifetime value.
13.Intercom26
Customer messaging platform with live chat, chatbots, help center, product tours, and AI-powered support — the gold standard for in-app customer communication.
14.Freshdesk25
Customer support platform with ticketing, self-service portal, automations, and multi-channel support — a more affordable Zendesk alternative with a free tier.
FAQ
What are the best Customer Support tools?
The top-rated Customer Support tools are Intercom, Crisp, Zendesk, Freshdesk, Front. Rankings are based on API quality, GTM relevance, pricing, and integration capabilities.
Which Customer Support tools have the best APIs?
Customer Support tools with excellent API quality: Front.
Which Customer Support tools are free?
Customer Support tools with free tiers: Crisp, Freshdesk, Plain, Help Scout, Front, Tidio, Chatwoot, YourGPT.