Loom
Content & SocialAI-powered screen recording and video messaging platform for async communication, sales outreach, customer support, and team collaboration.
Loom is a video messaging platform that enables teams to record, share, and collaborate using screen and camera recordings. With AI-powered editing, transcriptions in 50+ languages, and integrations across 400+ tools, it helps GTM teams replace meetings with async video messages. The platform is used by over 400,000 companies for sales outreach, customer support, product demos, and team collaboration. Enterprise features include SSO, SCIM, custom data retention, and advanced security controls.
Best for
Sales and customer success teams who want to scale personalized video communication for outreach, onboarding, and support without scheduling meetings.
Editorial profile generated March 17, 2026 · pricing & endpoint re-verified continuously (see badges above)
23/50
Overall Score
API Quality
7/10
GTM Relevance
16/20
PricingFreemium
Complexityeasy
Learningeasy
Visit loom.com →API Analysis
REST API
✓
Available
Webhooks
✓
Available
GraphQL
—
—
OAuth
✓
Available
slackgmailsalesforcehubspotzendeskjiranotionasana
Pricing
freemiumFree Tier
Free tier with 25 videos, Business at $12.50/user/month, Enterprise with custom pricing. Includes recording, editing, sharing, and basic analytics on free tier.
Listed pricing, as of Mar 2026 — not independently verified; confirm on the vendor's site before relying on it.
What users say
Themes from 2,411 real reviews on G2 · ★ 4.7
Users like
Easy to use and quick to record screen and camera
Instantly shareable with a link, no need to upload files
Reduces meetings and saves time compared to live calls
AI transcriptions and captions in multiple languages
Simple editing with trim, stitch, and annotations
Users dislike
Limited features on free plan
Video file size or storage limitations
Occasional technical glitches or performance issues
Alternatives
Reviews
Links
FAQ
What is Loom?
Loom is a video messaging platform that enables teams to record, share, and collaborate using screen and camera recordings. With AI-powered editing, transcriptions in 50+ languages, and integrations across 400+ tools, it helps GTM teams replace meetings with async video messages. The platform is used by over 400,000 companies for sales outreach, customer support, product demos, and team collaboration. Enterprise features include SSO, SCIM, custom data retention, and advanced security controls.
Is Loom free?
Yes, Loom offers a free tier. Free tier with 25 videos, Business at $12.50/user/month, Enterprise with custom pricing. Includes recording, editing, sharing, and basic analytics on free tier. Pricing shown is as last reviewed and may change — confirm current pricing on the vendor's site.
What are Loom alternatives?
Popular alternatives to Loom include Synthesia, Intercom, Zendesk, HubSpot, Typeform, Figma. Compare features, API quality, and pricing on GTM Tools.
Does Loom have an API?
Yes, Loom provides a REST API. API quality is rated GOOD. Documentation: https://developers.loom.com.
Who is Loom best for?
Sales and customer success teams who want to scale personalized video communication for outreach, onboarding, and support without scheduling meetings.
How current is Loom's data on GTM Tools?
Endpoint reachability and pricing for verified-tier tools are re-checked on a schedule — see the verification badges on this page for the latest check. The editorial profile (description, strengths and weaknesses) is last generated March 2026, and any user-review themes are pulled from G2.