Fireflies.ai
Conversational IntelligenceAI-powered meeting assistant that records, transcribes, summarizes, and analyzes conversations across video conferencing platforms.
Fireflies.ai is an AI notetaker used by 1M+ companies that automatically joins meetings, records conversations, and generates detailed transcripts with 95% accuracy across 100+ languages. It offers conversation intelligence features including speaker talk-time tracking, sentiment analysis, topic tracking, and AskFred AI search to surface insights from past meetings. The platform integrates deeply with CRMs, project management tools, and dialers to auto-populate data and create tasks, while maintaining enterprise-grade security with SOC 2 Type II, GDPR, and HIPAA compliance.
Best for
Sales and customer-facing teams needing automated meeting transcription, conversation intelligence, and CRM sync to analyze calls and improve team performance.
Last updated: March 19, 2026
26/50
Overall Score
API Quality
8/10
GTM Relevance
18/20
PricingFreemium
Complexityeasy
Learningeasy
Visit fireflies.ai →API Analysis
REST API
✓
Available
Webhooks
✓
Available
GraphQL
—
—
OAuth
✓
Available
salesforcehubspotslackzoommicrosoft teamsasanaaircallzapier
Pricing
freemiumFree Tier
Free tier with limited AI summaries and storage; Pro, Business, and Enterprise tiers with per-seat pricing offering unlimited summaries, conversation intelligence, and advanced features.
Strengths & Weaknesses
Strengths
Industry-leading 95% transcription accuracy with automatic speaker recognition and 100+ language support
Comprehensive conversation intelligence with speaker analytics, sentiment analysis, topic tracking, and AI-powered search across all meetings
Deep CRM and workflow integrations automatically sync meeting notes, action items, and call logs to Salesforce, HubSpot, and 200+ tools
Flexible capture options including bot invites, calendar auto-join, Chrome extension, mobile app, desktop app, and API for audio file processing
Enterprise-ready security with SOC 2 Type II, GDPR, HIPAA compliance, private storage options, and zero data retention policy
Weaknesses
Free tier has limited AI summaries and storage capacity which may not be sufficient for active sales teams
Bot presence in meetings can feel intrusive to external participants who aren't familiar with AI notetakers
Advanced conversation intelligence and analytics features are locked behind higher-tier Business and Enterprise plans
API rate limits and feature availability vary significantly by pricing tier which can complicate integrations
Alternatives
Reviews
Links
FAQ
What is Fireflies.ai?
Fireflies.ai is an AI notetaker used by 1M+ companies that automatically joins meetings, records conversations, and generates detailed transcripts with 95% accuracy across 100+ languages. It offers conversation intelligence features including speaker talk-time tracking, sentiment analysis, topic tracking, and AskFred AI search to surface insights from past meetings. The platform integrates deeply with CRMs, project management tools, and dialers to auto-populate data and create tasks, while maintaining enterprise-grade security with SOC 2 Type II, GDPR, and HIPAA compliance.
Is Fireflies.ai free?
Yes, Fireflies.ai offers a free tier. Free tier with limited AI summaries and storage; Pro, Business, and Enterprise tiers with per-seat pricing offering unlimited summaries, conversation intelligence, and advanced features.
What are Fireflies.ai alternatives?
Popular alternatives to Fireflies.ai include Aircall, Intercom, Zendesk, HubSpot, Salesforce, Mixpanel, Amplitude. Compare features, API quality, and pricing on GTM Tools.
Does Fireflies.ai have an API?
Yes, Fireflies.ai provides a REST API. API quality is rated GOOD. Documentation: https://docs.fireflies.ai.
Who is Fireflies.ai best for?
Sales and customer-facing teams needing automated meeting transcription, conversation intelligence, and CRM sync to analyze calls and improve team performance.